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+911169658945
Mon - Sun 8.00 AM - 9.00 PM
#1, 1st Main, 1st Cross, Bengaluru - 560079, Karnataka, INDIA

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We’re here to help! Whether you have a question about your account, need support with our services, or want more information about our plans, feel free to reach out to us. Our team is available 24/7 to assist you with any inquiries or issues you may have.

Address:

QuixiCloud Data Storage PVT LTD
#1, 1st Main, 1st Cross,
Kamakshipalya, Bengaluru – 560079,
Karnataka, INDIA

Email:

For general inquiries: support@quixicloud.com
For billing and payments: billing@quixicloud.com
For credit points: creditpoints@quixicloud.com

Phone & WhatsApp Support:

Support Hotline: +911169658945 (Available 24/7)
WhatsApp: Chat with us on +911169658945

Live Support:

Need immediate help? Simply click the Live Support button located at the bottom right corner of this page, and one of our representatives will be available to assist you on the spot.

Have a question?

Frequently Asked Questions

What is QuixiCloud?
QuixiCloud is affordable cloud storage and automatic backup — encrypted sync and raw capacity without premium-brand pricing.
What is the maximum file size I can share?
Depending on your plan, you can share files ranging from 2GB up to 900GB. Our infrastructure is designed to handle large-scale data transfers without timing out, thanks to our optimized Nginx configuration.
What is "Quixi OS"?
Quixi OS is our custom-tuned environment designed specifically for data integrity. It utilizes the ZFS file system and HBA controllers to prevent file corruption (bit-rot) and helping protect your data against corruption and bit rot.
How does QuixiCloud secure my data?
We use a multi-layered security approach:
  • End-to-End Encryption: Files are encrypted before they leave your device.
  • Infrastructure Safety: Real-time monitoring via Fail2Ban and automatic IP blocking.
  • Account Protection: Mandatory 2FA options and secure, password-protected link sharing.
Is QuixiCloud GDPR compliant?
Yes. We comply with both the EU GDPR Singapore, US and the Indian DPDPA regulations. Your data is stored in enterprise-grade data centers in India and the European Union.
What payment methods do you support?
We offer secure and flexible payment options for both our Indian and international users. We currently accept:
  • Razorpay & Instamojo: For seamless domestic transactions within India, supporting UPI, Net Banking, and all major Debit/Credit cards.
  • PayPal: Our primary gateway for international customers, ensuring secure global transactions in multiple currencies.